This baseline report of the Dairy Business Information Service and Support (DairyBISS) project presents the findings of a baseline survey among 103 commercial farms and 31 firms and advisors working in the dairy value chain.  The objectives of the survey were to establish where possible a baseline for impact, outcome and output indicators in order to be able to measure progress over time: during the project and at the end of the project. These objectives of the baseline study also include informing the project on whether it is based on accurate assumptions about how change happens and to further shape the activities within the different strategies of the project.

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